Rules and regulations at Krathusgaard

 

1. You must be at least 18 years old or be accompanied by an adult, e.g. a guide or parents (if you are 16 years old you can ride by yourself, if you have your parents' full support). ​

 

2. At Krathusgaard we have a no-refund policy. No discounts/money back/exchange of days are given in case of your sick day, your holiday, the weather ect. It is always the rider's responsibility to show up on agreed dates, and if this is not possible, it is at your own expense. Also remember that the riding takes place in RAIN, SNOW, WIND and SLEED, for which no money will be returned if this prevents the rider from riding. If you unwilllingly dismount your horse or shorten the tour, the same rules apply.

 

​ 3. The riders are always responsible for their own ride and safety on our horses. If your tour is shortened (even if you fall off / do not like your horse/ or you get afraid, etc.) this is also at your own expense. Help is of course always available by telephone or by having a guide with you. It is fully your own responsibility whether you can handle the horse. You need to be able to handle all the horses without help in all situations - otherwise buy a guide.

Remember that handling a horse in the forest is different than on a riding track, and that horses are also living creatures. You will therefore NOT get money back or an extra tour even if you have a bad match with one of our horses/fall off ect. If you fell unsure whether you can control the horses, it is YOUR responsibility to order a guide. This rule applies at all times and REGARDLESS OF THE CAUSE. The rule is not made to bother our wonderful riders, but if you want to go without a guide, then we expect you to be able to handle every situation with the horses. We trust in you and we are the only place in Denmark where you can go alone. Therefore, we can´t keep an eye on the situation when you ride out alone. Thereby the responsibility passes to you as the rider. All the horses on site are specially selected for good temperament and tested with all levels of riders.

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4. Riding at Krathusgaard always takes place at the rider's own risk, and will at no time be undertaken by Krathusgaard, the company's owner or the guides. ​Please make sure you got the correct insurance for horse back riding before going with us. 

 

5. In the event of damage to the horses while riding, the situation will be assessed by Krathusgaard and any compensation charged if the rider has acted irresponsibly. ​

 

6. If one of the horses is injured/sick so that it is unable to ride, replacement horse will be provided. In other words, there may be a day that the horse has a "sick day" (although this happens extremely rarely), for which no money back or discount is given but another horse will be provided!

 

7. In case of the ferrier, the veterinarian or other arrangements is needed we might ask you to postpone/shorten the ride so that this can possible. There is no refund for this. ​

 

8. Should the horses have lost their shoes and therefore cannot go out for a ride, the farrier will of course be called as soon as possible. In this case, you will be provided with another horse.

 

9. We would also like to remind all riders that riding on the road only takes place along the edge of the road and never on the pavement according to the law.

 

10. We ask you kindly to put back the equipment (sadles, bridels evt) nicely and in order so it do not get too messy.

 

11. Before you call, you should consider whether you are physically capable of handling horses. You need to be able to mount the horse by yourself and your weight shouldn´t be more than 95 kg. You should also consider, if you are riding with smaller children, whether they are able to ride on their own, as riding in the forest is NOT the same as on a closed pen - it often goes much faster and horses can become afraid! ​

 

12. You may not bring your own groomers as we want to avoid outsiders micro-organisms/parasites.

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13. Our maximum weight due to the rider is 95 kg. This is not to does not discriminate anyone, but purely for reasons of limitations in the general anatomical and physical structure of the horses. ​

 

14. It is 100% the rider's own responsibility to remember licens for riding in Dyrehaven. If you go without then you need to pay the fine yourself.  ​

 

15. A parking lot is aviable close to both the summer pen and the winter pen.

 

16. Remember going riding in the dark you MUST have reflectors and lights on the horse and yourself! This is 100% the rider's own responsibility to acquire and use before riding. ​

 

17. Cancellation is NOT offered at Krathusgaard and therefore, regardless of whether you show or not, you will need to pay, regardless reason, as we reserve the horse just for you! Therefore, if the weather is bad or you have fallen ill or for whatever reason – you will still be sent a bill! When reserving days, you must provide a name, address, email and telephone number, etc., as well as pay/transfer when booking in advance! ​

 

18. Riders must at all times take into account the horse's well-being during the trip. This means, among other things, that the horse MUST be warmed up in walk for a minimum of 15 minutes and cool down in the walk for a minimum of 15 minutes. We expect that you do NOT hand over a completely sweat-dripping horse and/or a horse that is very short on breath when arriving home. A good rule of thumb is to divide the trip as follows: 60% walk, 30% trot/tølt, 10% canter. Also remember that even if the horse wants to "run" all the time/ seems willing, it is not your responsibility to NOT exhaust the horse - even if the horse seems to accept it! ​

 

19. REMEMBER to look at the trail. Please ask yourself if you would be able to run here? If not, the horse probably can't either and might twist a leg or get injured! For example be careful on ice, mud and uneven trails.

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20. When the horses are in the summer paddock in Nærum our guest is not allowed to park, use the toilet or otherwise use Nærum Camping facilities (0.5 km away). Our riders must stay at Ravnebakken area and park at Ravnebakken.

 

21. Upon booking/reservation, payment/transfer will be charged immediately (as we reserve the horse just for you). When reserving/booking a day, you must provide a name, address, email and telephone number, etc. We do not accept credit cards. However we do accept direct bank transfer, Mobilepay (for a fee) and cash payment. ​

 

22. When you ride at Krathusgaard you accept to be participate in photos and videos recorded o the day. These can be used on Krathusgaard's social media and website. They will only be removed upon request - this request need to be by email. If this is not requested in writing, you (and your family) can therefore appear on the website or our social media - you will sign for this in our "Riding Contract". The copyright of the images and videos belongs to Krathusgaard at all times and you can at no time collect financial compensation or salary for this. ​

 

24. Have read and understood our GDPR/personal data information.

 

​25. Upon arrival, you will be asked to sign that you have read and understood the above rules. By signing our document, you have agreed to and understood all of the above.

 

 

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